The "Decrypting message" area keeps on looping in IE11

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  • Question
  • Updated 4 months ago
  • (Edited)

The
"Decrypting message" area keeps on looping in IE11. I have opened the mail in Chrome, Edge and Firefox, where it works fine.


IE11 - keeps on looping

Firefox, Chrome and Edge it works fine.









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Juliette Chami

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  • frustrated, disappointed, hopeful

Posted 4 months ago

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Leo, Official Rep

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Hi Juliette,

Currently we're finding that this isn't affecting all IE11s out there.  There's suspicion it's related to a Windows update or an IE11 setting.

-Leo
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Brian Anderberg

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Hi Sharefile support, any news on this? We are experiencing the same issue in IE11 on Windows 2012 R2.