The "Decrypting message" area keeps on looping in IE11

  • 1
  • Question
  • Updated 3 weeks ago
  • (Edited)

The
"Decrypting message" area keeps on looping in IE11. I have opened the mail in Chrome, Edge and Firefox, where it works fine.


IE11 - keeps on looping

Firefox, Chrome and Edge it works fine.









Photo of Juliette Chami

Juliette Chami

  • 14 Posts
  • 0 Reply Likes
  • frustrated, disappointed, hopeful

Posted 1 month ago

  • 1
Photo of Leo

Leo, Official Rep

  • 413 Posts
  • 37 Reply Likes
Hi Juliette,

Currently we're finding that this isn't affecting all IE11s out there.  There's suspicion it's related to a Windows update or an IE11 setting.

-Leo
Photo of Brian Anderberg

Brian Anderberg

  • 1 Post
  • 0 Reply Likes
Hi Sharefile support, any news on this? We are experiencing the same issue in IE11 on Windows 2012 R2.