The "Decrypting message" area keeps on looping in IE11

  • 1
  • Question
  • Updated 4 months ago
  • (Edited)

"Decrypting message" area keeps on looping in IE11. I have opened the mail in Chrome, Edge and Firefox, where it works fine.

IE11 - keeps on looping

Firefox, Chrome and Edge it works fine.

Photo of Juliette Chami

Juliette Chami

  • 16 Posts
  • 0 Reply Likes
  • frustrated, disappointed, hopeful

Posted 4 months ago

  • 1
Photo of Leo

Leo, Official Rep

  • 414 Posts
  • 37 Reply Likes
Hi Juliette,

Currently we're finding that this isn't affecting all IE11s out there.  There's suspicion it's related to a Windows update or an IE11 setting.

Photo of Brian Anderberg

Brian Anderberg

  • 1 Post
  • 0 Reply Likes
Hi Sharefile support, any news on this? We are experiencing the same issue in IE11 on Windows 2012 R2.