When viewing an encrypted email, there is a short lag time where a message that says "View Encrypted Email" shows up with an enticing green "Ok" button. Most of my users see that and hit the "Ok", thinking they need to do that to read the message. However, this button acts as a "Cancel" button. The trick is to wait another second (or 5 depending on performance). However, in the meantime, "Ok" makes no sense. Can this be customized? Changed to reflect what it really does (Cancel)?
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