The ShareFile Control Plane is Moving - AN UPDATE

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  • Updated 3 years ago
Last year, we provided an update to the community to let our users know that we would be expanding our control plane to expand elastically and improve. You can find the full post here.

We wanted to provide an update and pass along the exciting news that all of our customers utilizing ShareFile.com accounts (our US Control Plane) have successfully been migrated to the new infrastructure!

Our last batch of migrations will be to our EU customers (those that utilize our ShareFile.EU accounts) and we hope to have this migration completed by the week of January 23rd. 

To those accounts who have yet to update any firewall settings they may be using, please see the following article in our Knowledge Base for IP information  - https://support.citrix.com/article/CTX208318

We're incredibly excited to be near the end of this transition and thankful to all of our customers who have worked to help us get there. As always, feel free to offer up any questions or concerns you may have!
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Justin Nuzum

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Posted 3 years ago

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