Unable to add employee to shared folder

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  • Updated 4 weeks ago
I have an issue adding 1 of the employee user to a shared folder of another employee.  I belive the issue is with this user itself . I was able to add another employee just fine. 
What could be wrong.

When i choose this employee user , the add button doesnt is still greyed , so cant add him
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Kitaab

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Posted 1 month ago

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Marques Deane, Employee

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Hi Kitaab,

Please take a look at this article below. Let me know if this assists in resolving your issue:

https://support.citrix.com/article/CTX234599

Thanks,

Marques Deane
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Kitaab

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I am not sure what changed , i was able to add the user the next day.

Is is that super user cannot add users to other shared folders .
Any limitation
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Marques Deane, Employee

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Hello Kitaab,

As to answer your question the super user should not have any limitation.

Thanks,

Marques Deane