Unable to create shared folder in a different storage zone

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  • Updated 5 months ago
Hi we have signed up for Citrix sharefile after using the 30 day trial, I am using it to provide shared folders for a small office in New York with approximately 5 users increasing to 10.  I created a shared folder for testing purposes and it was created in the EU storage zone however I want the production shared folder to be in a US based storage zone so it will be quicker for the US users and mean the data doesn't leave the US.   I am based in the UK and will manage the sharefile account from here.
 
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Graham Webb

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Posted 5 months ago

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Graham Webb

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Sorry the problem is the StorageZone option is greyed out so I can't select US.