upload alerts not working

  • 4
  • Question
  • Updated 2 weeks ago
Upload Alerts have been set up since then. But lately, some or most of our clients/recipients do not receive these any more. 
Photo of Lex

Lex

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 2 weeks ago

  • 4
Photo of Casey Gray

Casey Gray

  • 3 Posts
  • 1 Reply Like
I have 1 user who is not receiving any alerts.

The notification log still shows a lot of notifications being sent, but none to this specific user. I've verified the folder rights and removed and re-added them.
Photo of Sabine

Sabine

  • 17 Posts
  • 1 Reply Like
Same here. Some of our users do not receive upload or download notifications. 
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Lex

  • 2 Posts
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It seems like a bug. has anyone reported this yet?