User Management Tool rule creation assistance

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  • Updated 5 months ago
I have a nested AD setup where we have one main company OU and subordinate OUs for each city location, of which we have about 60.  Also, each location has separate subordinate OUs for actual employee user accounts and for other accounts like service accounts, test accounts etc.

The main drawback for this when using the UMT is that I cannot simply have one rule on the main company OU or even the location OU because there are accounts in those that cannot be linked to ShareFile.  The only solution I've found for automatic user creation is to go into UMT and manually create ~60 separate rules so that only actual employee User accounts get synched to ShareFile.  The other drawback is that every OU in our AD for every location is just named "Users" so I end up with a rules list of ~60 entries of "Users OU - Sync Users" with no way to see what the actual DN of the OU that it applies to is even if I edit it.

Another annoying point is that UMT has no apparent way of setting defaults to the User Rules so every time I create one, I have to choose the Login Method, the Storage Zone and change 5 checkbox options.

I recently encountered an issue where we are now recreating these ~60 rules for the third time and it's getting ridiculous.

I'd love it if someone had any suggestions on what can be done to ease the management of the UMT.  Here's the main ideas I'm thinking of that would help me if someone could assist:
  • Backing up and Restoring my UMT Rules in case of future problems
  • Simplfying the UMT User rules to require less rules with our AD structure.  I'd prefer a completely ShareFile solution if possible
  • A way to generate or copy these rules using plain text such as an import/export function or simply editing a file.
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Posted 5 months ago

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