User 's view lists folders in an unstructured format.

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  • Updated 2 years ago
  • (Edited)
I have one user that is seeing folders in his list view that are not listed properly. He should be seeing the parent folder only on the main list view. To view child folders, he should need to access the parent folder first. however, he is seeing random child folders on his parent folder list view. I have checked with others and they are not seeing the same thing as he is. Any thoughts on why this might be? 
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Shannan Robillard

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Posted 2 years ago

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Marques Deane, Technical Support Engineer

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Hello Shannan,

Can you please post a screenshot so we can see what the user is seeing.


Marques Deane