Very SLOW Upload speeds

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  • Problem
  • Updated 1 year ago

Over the last few weeks, our upload speeds using the Sharefile Web app has become increasingly slower.  Our primary interface is the web app using HTML5 interface.  Our internet circuit is 150M. Upload/Download circuit speed tests at the desktop is approx. 90M Upload and 110 download.

For the following tests, performance was consistent in both Chrome and IE 11browsers.

Sharefile Web HTML5 interface - Upload 58MB takes 24minutes

Sharefile Web Java interface - Upload 58M takes 17min

Sharefile Desktop - Upload 58M takes 7min.

 When the upload starts using either the Java or HTML5 client, the speed starts at 190KB/s and within a couple of minutes drops to 18KB/s and stays at that speed for the remainder of the upload.

Any idea/suggestions?

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Mike

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Posted 1 year ago

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Mike

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After  further testing, I was able to narrow the scope of the problem.  The slow performance only occurs when uploading multiple folders and files.  Uploading (1) 64MB file only takes 13sec. however uploading 46 PDF files in three folders that equal 58MB result in the times I posted above.  Wouldn't this indicate an issue with the Web interface and not our ISP or network?