View Only Sharing with Watermark

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  • Updated 1 year ago
Just watched a session from synergy where the presenter showed a feature called View Only Sharing with Watermark. He said it was available today. I don't see this setting in my sharing options. We are using on prem storage zones, is that why i'm not seeing the option or is there some other reason.

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Jeff Boes

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Posted 1 year ago

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Hello Jeff, 

The watermarked sharing options for on-premises storage zones require two settings to be enabled on your account by support or your sales rep. They will need your subdomain and you will need to enable cloud rendering for your on-prem files to be watermarked. 

Please review for more information.

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Chad Larson

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Here is the answer. I got from Citrix Support after opening a case about this issue.  

In follow up:

Watermarking is a Virtual Data Room (VDR) feature. Enabled for non-VDR account per request:

 Tested and confirmed on Test Enterprise account that Watermarking does not show up in Settings/Admin Settings/Advanced Preferences/File Settings with non-VDR account.


You should convert to a VDR account or create a new account to VDR if they wish for VDR functionality.

VDR details:


Kind Regards,


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Leo, Official Rep

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Hey Chad,

It is, but there is a watermark customization for Enterprise accounts using IRM as well now.

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Chad Larson

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Thank you, I will reopen my support case.