When user tried to login ShareFile sync on MAC (v.2.9.116.1), login sceen asked to enter company ID and password.

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  • Updated 6 months ago
When user tried to login ShareFile sync on MAC (v.2.9.116.1), login sceen asked to enter company ID and password. User want to use email address account to logging in Sharefile Syanc. But user could not see the login screen. Could you advise how to see logon screen for emails Sharefile user?
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Citrix Juna

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Posted 6 months ago

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Citrix Juna

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Sorry. the issue was solved now.
removing apps with terminal on MAC and re-install apps, then issue was solved.