ZoneUnavailable after performing Sharefile update

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  • Updated 1 week ago
We have just performed an SSL update as per the request from Sharefile, but now we cannot access the API when trying to upload files.  We receive the following message

{"code":"ServiceUnavailable","message":{"lang":"en-US","value":"Zone is unavailable z7dd889f-56ee-434f-a1b2-61f56681f82f"},"reason":"ZoneUnavailable"}
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Jon Kellyevans

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  • frustrated

Posted 1 week ago

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Leo, Official Rep

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Hi Jon,

Please review this post: https://community.sharefilesupport.com/citrixsharefile/topics/important-update-regarding-our-sharefi...

All ShareFile content needs to be posted over at discussions.citrix.com.

I will need to close this thread.

-Leo

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