Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4592
Photo of Adam Smith
Error Code: 102-B Download Link Expired
A user is getting this message when following a newly created link that is set to never expire. I can access the linked files without pro...
  • 1 me too
  • 2 replies
  • Problem
Photo of robertm
syntax for setting NewPassword on a user via Powershell
I'm, I can't seem to translate between reading the API documentation for a password reset for a user and using this in powershell.  i'm t...
  • 1 me too
  • 0 replies
  • Question
Photo of Greg Mills
Automatically disable inactive accounts
Can anyone tell me where the setting to automatically disable accounts after a period of inactivity is? Thanks.
  • 3 me toos
  • 6 replies
  • Question
Photo of makhav
How to get a link to download a file using a script?
I use Citrix Files and I need to automatically get links to the files there. How can you use the script to get a link to download a speci...
  • 1 me too
  • 0 replies
  • Question
Photo of Lisa Portale
Error Message "Due to insufficient memory, the document will be closed."
 - ShareFile on an iPad - version 7.5.0 - user is trying to open a 389KB document and is receiving the message "Due to insufficient memo...
  • 4 me toos
  • 4 replies
  • Problem
Photo of Fabrizio Marchianò
Shared Folder Retention
Can i set policy "file retention" customizable for user employee to Shared Folders, like Personal Folder policy?I've tested but seems not...
  • 1 me too
  • 0 replies
  • Question
Photo of sauras
webhook subscription trigger is not working for subfolder
I created a folders, then I created webhooksubscription, it works fine but, if i create sub folder under this then I uploaded file in sub...
  • 1 me too
  • 0 replies
  • Problem
Photo of Øystein Molnes
Upload stream with unknown fileSize using Java SDK
I am trying to upload an input stream using the apiClient.getUploader as described in the Java API readme. However, as I am trying to upl...
  • 1 me too
  • 0 replies
  • Problem
Photo of Muhammed Niyas
The download you requested could not be prepared : Error Code: 104 While downloading file
Hi,I am facing following error while downloading a file from ShareFile using API.Error : The download you requested could not be prepared...
  • 1 me too
  • 0 replies
  • Problem
Photo of Eric
Search for folder results are null even though match is exact
I'm using the C# SDK to query ShareFile for a specific client folder as such:var searchResults = await sfClient.Items.Search(App.selected...
  • 1 me too
  • 9 replies
  • Problem
Photo of Mike Galate
Resend email form notification screen.
We are sending many emails to different email clients and often these emails are filtered into a junk or spam folder and deleted. These e...
  • 1 me too
  • 0 replies
  • Idea
Photo of Ryan Orlando
File size limits for Request List Workflow
Currently there is a 100 MB limit for PDFs and a 20 MB limit for all other files that are uploaded through the Request List Workflow area...
  • 2 me toos
  • 1 reply
  • Question
Photo of Timothy Herman
Versioning issues based of last device used v.4.3.106
Versioning is opening the last version of the document from a specific device instead of the most current version from any device. Exampl...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rob Walsh
Ability to remove attachments from the ShareFile Attachments list within an email
When using the ShareFile Outlook Plugin tool, after selecting a number of attachments to send in an email they are displayed in a table f...
  • 3 me toos
  • 10 replies
  • Idea
Photo of amoriya 1972
Can we Access files stored in Exchange through ShareFile? Or,Do we have to use on-pre exchange?
Hi All,We are using on-pre Sharefie and Office 365 Exchange for E-mail.Can we Access files stored in Exchange through ShareFile? Or,Do w...
  • 1 me too
  • 1 reply
  • Question
Photo of John U.
Does Citrix ShareFile support ediscovery yet?
The last post I can find on this topic is from 4 years ago.  Has Citrix moved to support ediscovery since then?
  • 1 me too
  • 1 reply
  • Question
Photo of Kyle Jump
Reminder for files/emails not downloaded/opened
Is there any way to get a reminder of some sort for encrypted emails not opened or files not downloaded?  As a CPA firm much of what we s...
  • 1 me too
  • 0 replies
  • Question
Photo of Tina
>Email not working...
email is not working - it times out or just spins forever. How do we fix this? I have a customer that can't respond and I tried it pers...
  • 1 me too
  • 0 replies
  • Problem
Photo of Louisa
The search function is not working
The search function does not retrieve any results, even when I am searched for titles I already know exist.
  • 1 me too
  • 6 replies
  • Question
Photo of KarKeng Chan
Custom Workflow Instance Name Undefined and Status show Interrupted
I'm testing out some Custom Workflows with trigger set as Upload File to a Shared folder. The workflows get triggered properly using my o...
  • 1 me too
  • 2 replies
  • Problem