Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 21 - 40 of 4592
Photo of KarKeng Chan
CSS initial keyword incompatible with Internet Explorer
I was working with Citrix Custom Workflow on ShareFile and found that in the "approver view", the "+ N More" button to reveal more approv...
  • 1 me too
  • 3 replies
  • Problem
Photo of Noa De-Haan
pricing for VDR
how do I pay for the VDR after my trial is finished?I have 10 users and I understand for this amount of users you pay directly in the web...
  • 1 me too
  • 0 replies
  • Question
Photo of Alex D
Can't create new files when ShareFile Sync is syncing.
I have Citrix Files and Sharefile Sync installed on a Windows 7 PC. I'm running version 3.21.102.0 of Sync and version 4.2.70.0 of Citrix...
  • 1 me too
  • 8 replies
  • Problem
Photo of Srinivasan Shanmugam
Citrix Files for XenMobile v7.5 issue
Can't open documents within Citrix Files for XenMobile v7.5. However, when I tried with the same user on Citrix Files app from AppStore a...
  • 1 me too
  • 0 replies
  • Problem
Photo of lindsey.roehl@f3logicllc.com
I'd like to take a file from a workflow and create another workflow
If I am assigned an approval workflow I'd like to be able to approve the workflow, then create a new workflow with that same document to ...
  • 1 me too
  • 0 replies
  • Idea
Photo of lindsey.roehl@f3logicllc.com
Can the search field be modified in ShareFile Workflows to search for parts of words instead of entire words?
In ShareFile Workflows I'd like to be able to search for parts of the documents instead of entire words. Example: typing in risk (with no...
  • 1 me too
  • 0 replies
  • Idea
Photo of matthew stainner
Workflow file size bug or feature?
The Workflow feature isn't working as we assume it should. Perhaps there's another way to use this feature, or a different feature for us...
  • 1 me too
  • 2 replies
  • Problem
Photo of Gigi Poon
ShareFile Request List Email looks like a Phising Email
Currently, the subject line that accompanies a request list email that is sent to a client looks like a phishing email. Clients will like...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ryan Orlando
Import Excel file to Request List not working
For about the last two weeks, when trying to import an Excel file to create Tasks in a Request List, the file is uploaded, but then conti...
  • 1 me too
  • 4 replies
  • Problem
Photo of kent
Add both banner and text link just in case recipient's email doesn't support HTML?
I see the option to configure the banner's footer and add a custom link, but is it possible to auto generate a text link to the attached ...
  • 1 me too
  • 3 replies
  • Question
Photo of Darren Gibson
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file. I have multiple accounts set up in O...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Greg Haun
Looking for a way to automatically enhance images/documents when uploaded to ShareFile.
We use ShareFile to enable our customers to send documents to our loan officers.  Typically, the documents are either jpg or pdf format. ...
  • 1 me too
  • 0 replies
  • Question
Photo of Brad Crow
Sharefile View Only Not working
When you do a share and view online only nothing comes up anymore its just an adobe logo and it never populates.
  • 1 me too
  • 2 replies
  • Problem
Photo of Brady Vidovic
Get a link directly to a shared file in Web UI
I have a file, for demonstration purposes it is here: Shared Folders/App Development/testfile.txt When I click on the file in ShareFile W...
  • 3 me toos
  • 8 replies
  • Question
Photo of David Lawrence
Is it possible to share an 'Editing' link from ShareFile?
We use Office365 for editing docs online and ShareFile for storing those docs. The links we send around to the team only allow for the fi...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Hans Hegeman
The reminder for “xxxx” will not appear because the item is in a folder that doesn’t support reminders. Is this ok?"
Upgraded from Outlook 2010 to Outlook 2016. Citrix Files for Outlook 6.1.1949.0. When a user create a new appointment (double click in th...
  • 1 me too
  • 3 replies
  • Problem
Photo of Romain
Possibility for Customers using our Shared Links to Filter Results ?
Hello Everyone,My question is concerning  shared links.Let's say I have a big folder on Shared links with a lot of pictures. I want to sh...
  • 1 me too
  • 0 replies
  • Question
Photo of Jigar Patel
The HTTPS API returns errorMessage: NOTFOUND with errorCode:350 for a valid file
Hi,We are using sharefile HTTPS API for over many years. It has been working smoothly for the entire period. However, since last Friday, ...
  • 2 me toos
  • 6 replies
  • Problem
Photo of Lala Nobles
The search function seems to not be working
The search function seems to not be working. It will give me an error "workspace_offline". I called in and was given a case#, was then t...
  • 1 me too
  • 4 replies
  • Problem
Photo of Ali Asgher
Text Tags not working [ s:a:r ]
Text tags are not being recognised in the PDF, please check the attached PDF, and this the code that I am using json: { ...
  • 1 me too
  • 0 replies
  • Question