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Conversations

Recent Conversations
Conversations 81 - 100 of 4592
Photo of Justin Southard
Sharefile Outlook addin causing Multiple outlook crashes accross a handful of businesses
I work for an MSP and we have been getting multiple reports of Outlook crashes from a small handful of our clients, up to 5-6 times a day...
  • 4 me toos
  • 7 replies
  • Problem
Photo of Ben Southall
Content Viewer API to get an Edit URL
Hi,We need to be able to simply generate a URL for the Word Online 'Edit' version of an Item, so that we can generate an 'edit' link insi...
  • 2 me toos
  • 1 reply
  • Question
Photo of Lauren Cyr
Converting Attachments in Outlook Plugin
When convert attachments is pressed, the e-mail disappears and the internet opens. Anyone else had this problem and know how to resolve?...
  • 1 me too
  • 1 reply
  • Question
Photo of Chris Callahan
Email Encryption within Office 365 Add-in?
I saw that an Office 365 ShareFile add-in was recently released however the only functions are to share and request files. Will the abili...
  • 4 me toos
  • 6 replies
  • Question
Photo of SJ
Does Sharefile have API call to run "Folder Templates" that I created, so I can create the directory structures?
I created a "Folder Template" that has predefined directory structures. Can I call Sharefile API to  run this template to create director...
  • 1 me too
  • 2 replies
  • Question
Photo of Mark Lomas
How to prevent automatic new login creation?
We would like to configure sharefile so that only administrator users have the ability to setup new customer-facing 'client' logins. We ...
  • 1 me too
  • 2 replies
  • Question
Photo of Philip
Outlook Plugin Will Not Stay Enabled
Most of our users are on version 5.3 and they are all working just fine.I have one user who is on 6.0.1858.0 though and Outlook ALWAYS di...
  • 1 me too
  • 5 replies
  • Problem
Photo of Miguel Angel Rosales Rodriguez
Outlook Plugin not staying logged in
Hi Sharefile is working good, but once in a while daily we have to log in, i believe we not far ago replace a cert but we have been told...
  • 1 me too
  • 5 replies
  • Question
Photo of Pension Metrix
Turn off notification bar in Outlook
This annoying notification bar began popping up recently whenever I select a message in my inbox with ShareFile attachments.  How can I t...
  • 3 me toos
  • 9 replies
  • Problem
Photo of Julie
Citrix Share file Outlook plugin - no responses received when recipient uses Respond button in email
We are running Citrix Share file Outlook plugin for email encryption. When an email is sent to an external source with encryption on it ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Joe
i need to see the conversation history in outlook when sending encrypted emails in outlook
When i send encrypted email through outlook and when user replies it decrypts but i do not see what they replied for so need to have conv...
  • 1 me too
  • 2 replies
  • Idea
Photo of MMB
sharefile plugin - mail tracking activitiy history
Is there away to trace or track history of an email we sent through sharefile plug in to our sharefile client?
  • 1 me too
  • 1 reply
  • Question
Photo of Rose
ShareFile Outlook plugin bug "You sent a message containing Citrix Attachments"
Hello, I am using the most recent version of the Sharefile plugin for Outlook (v6.1.1949.0) and outlook version (16.0.10827.20118). I ha...
  • 2 me toos
  • 5 replies
  • Problem
Photo of Renato Dattilo
Browser out of date
2 users in my organization are experiencing this issue with the outlook add-in. Sharefile is greyed out - if you click on the icon for op...
  • 4 me toos
  • 20 replies
  • Problem
Photo of Jeremy
Cannot install Outlook Plugin because previous version installation package is missing
I'm trying to install the Outlook plugin on a system that had it previously installed.  The installation process will not start as it is ...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Carla
Outlook Sharefile Plugin Not Working
We use Office 365 and Outlook 2016 Version 1809 Build 10827.20138 - this just updated today.  Now the ShareFile Plugin does not work.  Wh...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Joshua Hudson
Browser Out of Date when Signing into Outlook PlugIn
We are using the Sharefile plugin, version 5.3.1663.0 with Outlook 2016, Version 1808 Build 10730.20102.  I have a portion of my users re...
  • 1 me too
  • 11 replies
  • Problem
Photo of Derek
Attachments fail to insert Outlook 2010 ShareFile plugin, random multiple builds
We have been having random issues with ShareFile and Outlook 2010, has happened for at least the past 4 builds of the Outlook plugin... R...
  • 1 me too
  • 4 replies
  • Problem
Photo of Henrik Kristoffersson
Feature Request: Access files on SZC on-prem and network connectors through Office Apps for iOS
We ́re having issues saving files in Word and Excel for iOS to Citrix Files and on-prem storage locations.Customer is facing challenges w...
  • 1 me too
  • 0 replies
  • Idea
Photo of Alex D
Using python's Jupyter notebook, Sharefile creates a new checkpoint folder every time I save.
I use Python 3 and Python's Jupyter notebook, http://jupyter.org/, very regularly for my job. In the case that I am using the Jupyter not...
  • 1 me too
  • 2 replies
  • Problem