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Conversations

Conversations 1 - 20 of 1331
Photo of James
Webhook file upload notifications are 2 days late.
We are not getting webhook notifications on new file uploads for folders that we have webhook subscriptions on.  It looks like this probl...
  • 2 me toos
  • 4 replies
  • Problem
Photo of KarKeng Chan
Stream Id different for Workflow and File for File uploaded to Custom Workflow-targeted Folders
I would like to ask if there's any possible way to access an item's Description from a Workflow object since I found out that the "Stream...
  • 1 me too
  • 1 reply
  • Problem
Photo of JAY ADAMS
CODEAUTH
Receiving the following error message for the past few weeks sporadically.  Using SFCLI with a batch script nightly on two separate serve...
  • 1 me too
  • 0 replies
  • Problem
Photo of Stephen Hui
Use grant password gets Access token. Applying the access token for API entities get error
  • 1 me too
  • 0 replies
  • Problem
Photo of Michael Davis
SSO with Azure error. Anyone solved this before: 'AuthenticationContext's Comparison value must be "exact"'?
HI! We're trying to configure a SSO integration:  ShareFile - Azure.  But we're getting an error that we can't solve. We are following ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Carla
Outlook Sharefile Plugin Not Working
We use Office 365 and Outlook 2016 Version 1809 Build 10827.20138 - this just updated today.  Now the ShareFile Plugin does not work.  Wh...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Nikola Gibson
Outlook Delay Delivery not working if Citrix Files for Outlook plugin installed
Problem:  Outlook email 'Delay Delivery' does not work if Citrix Files for Outlook plug-in (with the blue S) is installed.  This is occur...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rose
ShareFile Outlook plugin bug "You sent a message containing Citrix Attachments"
Hello, I am using the most recent version of the Sharefile plugin for Outlook (v6.1.1949.0) and outlook version (16.0.10827.20118). I ha...
  • 2 me toos
  • 4 replies
  • Problem
Photo of KarKeng Chan
Custom Workflow Instance Name Undefined and Status show Interrupted
I'm testing out some Custom Workflows with trigger set as Upload File to a Shared folder. The workflows get triggered properly using my o...
  • 1 me too
  • 1 reply
  • Problem
Photo of Derek
Folder Hierarchy completely messed up
When I selectively sync folders, the hierarchy gets flatted, making meaningless folders. For instance, if I have this hierarchy: Sales Cu...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Darren Gibson
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file. I have multiple accounts set up in O...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Wim
Language Outlook plugin
We are using XenApp with Outlook 365. All settings are in Dutch. Only the Outlook plugin is in English. How can force the plugin to use D...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dennis Monckton
How can I move the Encryption button in the Ribbon of a new email message so that it is to the right with the other "Citrix Files" tab?
How can I move the Encryption button in the Ribbon of a new email message so that it is to the right with the other "Citrix Files" tab?
  • 1 me too
  • 0 replies
  • Problem
Photo of Amelie
Citrix files for IPad cant open pdf file : Invalid file
Using Citrix Files for IPad, v7.3.0. ------------------ Hi, I am trying to open a pdf file (100Mo +). After the download, I get a message...
  • 1 me too
  • 7 replies
  • Problem
Photo of worldox
Error 350 When Sending File
I have an integration that essentially will take a file from a list, create a folder in the SF user's "Personal Files" area, upload the f...
  • 1 me too
  • 0 replies
  • Problem
Photo of Joshua Hudson
Browser Out of Date when Signing into Outlook PlugIn
We are using the Sharefile plugin, version 5.3.1663.0 with Outlook 2016, Version 1808 Build 10730.20102.  I have a portion of my users re...
  • 1 me too
  • 1 reply
  • Problem
Photo of Amelie
Is anybody else experimenting connexion problem or sharefile web being slow ?
When accessing sharefile web, it's really slow. I also have Sync and I see the red exclamation mark and it says connection problems.  An...
  • 2 me toos
  • 7 replies
  • Problem
Photo of shaneB
API Upload files not showing
I am using a snippet of the sample Python (http://api.sharefile.com/rest/samples/python.aspx) to upload a file to a shared folder and get...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ben Grundy
problem adding files to favorites
I mark files as favorites frequently to identify which files I have downloaded.  I used to be able to add hundreds of files to favorites,...
  • 1 me too
  • 3 replies
  • Problem
Photo of KarKeng Chan
CSS initial keyword incompatible with Internet Explorer
I was working with Citrix Custom Workflow on ShareFile and found that in the "approver view", the "+ N More" button to reveal more approv...
  • 1 me too
  • 0 replies
  • Problem