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Conversations

Conversations 1 - 20 of 1240
Photo of Nick Davis
ShareFile client does not sync with file permission attributes inherited from the parent folder in which it's syncing to.
I'm having difficulty with the ShareFile windows sync client once things have synced to my server. The client runs on my server via an ad...
  • 1 me too
  • 7 replies
  • Problem
Photo of Tyler
Clicking on view message in web does not display message
Clicking on message in my inbox on the web page does not show the message. The view encrypted message window appears for a second and the...
  • 1 me too
  • 5 replies
  • Problem
Photo of Tushar M
Api issue with trial account
Hi there,I m having RightSignature trial account because first i want to see how it works and is it worth it or not with my project...But...
  • 1 me too
  • 4 replies
  • Problem
Photo of Marcelo Rizzo
Task Scheduler and PowerShell Sharefile snapin
I created a powershell script that syncs a local directory to a share file directory and .bat file that launches that script. When I laun...
  • 1 me too
  • 1 reply
  • Problem
Photo of Michael Ericksen
Webhooks fail to execute on configured operation for resource
We have had several instances on 8/8 (first observed at 11 AM CST and last observed at 3:30 PM CST) where a file upload on a folder with ...
  • 1 me too
  • 1 reply
  • Problem
Photo of David Lawrence
Is it possible to share an 'Editing' link from ShareFile?
We use Office365 for editing docs online and ShareFile for storing those docs. The links we send around to the team only allow for the fi...
  • 1 me too
  • 0 replies
  • Problem
Photo of Lorraine Kirkland
We can no longer see the number of pages in a PDF in ShareFile
After admin uploads a document to a client's ShareFile folder, another individual checks to make sure that the document has the correct c...
  • 1 me too
  • 0 replies
  • Problem
Photo of Adam Smith
Error Code: 102-B Download Link Expired
A user is getting this message when following a newly created link that is set to never expire. I can access the linked files without pro...
  • 1 me too
  • 0 replies
  • Problem
Photo of Edward Bender
Google drive connector not working
Google Drive Connector not working.  States Object reference not set to an instance of an object.
  • 1 me too
  • 0 replies
  • Problem
Photo of Charles
Has anyone been able to connect via Talend
We are using Talend Open Studios for our ETL and data exchange automation. We are unable to connect to the Sharefile via FTPS.  Has an...
  • 1 me too
  • 0 replies
  • Problem
Photo of Tushar M
In API POST /public/v1/sending_requests, unable get any response when doing a PUT to the response' in rightsignature apis upload_url
I have successfully executed POST /public/v1/sending_requests and got upload_url for my file.In its next step when I tried to do a put on...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ramon Shultz
"the following files were not saved" Drive Mapper error
I'm new to ShareFile. We're using the ShareFile DriveMapper (latest release as of this posting) for our RDS clients. When we try to uploa...
  • 3 me toos
  • 1 reply
  • Problem
Photo of Jason Gladden
Login Issues ? - Redirecting back to login page after login.
Numerous clients (around the US) have indicated that after they login, the web application redirects back to the login page, never actual...
  • 1 me too
  • 4 replies
  • Problem
Photo of Maarten
moving folders does not propagate permissions
We have defined several groups and have folders that are accessible to certain groups. Now, if for example a vacancy is posted, the vacan...
  • 1 me too
  • 1 reply
  • Problem
Photo of Erik Gunnheden
Proper highligt of matching text for searces in pdf in share file online
I open a pdf withing Sharefile interface in the browser (Chorme). Text search matches are highlighted in the text with extra light pink o...
  • 1 me too
  • 0 replies
  • Problem
Photo of Tushar M
rightsignature api issue
Hi there,Now i am having an account with email :: jason.saul@shedsdirectinc.com and it also having api access.But now problem is that how...
  • 1 me too
  • 1 reply
  • Problem
Photo of Christy Fallin
Sharefile notifications - NEED FILE NAME AND FILE TREE -- Please restore notification style to prior type
No file tree, no locationneed like this  - cannot find the file
  • 1 me too
  • 0 replies
  • Problem
Photo of doug
Latest Sharefile update (.31?) removes useful folder path information from notification emails.
To avoid phishing attack I do not click links. I use the notification + desktop app to download files.  The new build removed full folder...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Stephen C. Buckley
Powerpoint Graphics Corruption
When using Powerpoint through Windows 365 and saving changes by multiple users into our Sharefile account the graphics content of the pow...
  • 1 me too
  • 4 replies
  • Problem
Photo of m
tech support seems shambolic
seeking Tech support with file sync app, from cirtix staff. note to cirtix.how unprofessional is it to have a create a get satisfaction a...
  • 1 me too
  • 3 replies
  • Problem