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Conversations

Conversations 1 - 20 of 2306
Photo of Dennis Monckton
Problem sharing files from pc with Edge browser (Microsoft Edge 40.15063.674.0) Winver 1703 (OS Build 15063.1506)
When we try to share a PC file through ShareFile Web on the Edge browser, it fails to complete.  Attached are two screenshots of the fail...
  • 1 me too
  • 0 replies
  • Question
Photo of David
How does one file an Abuse case where Sharefile.com is being used for Fraud and Illegal activity ?
How does one file an Abuse case where Sharefile.com is being used for Fraud and Illegal activity ? I could not find relevant information...
  • 1 me too
  • 0 replies
  • Question
Photo of David Cox
Received upload notification email but I can't find the files.
A client uploaded a series of files to a request link from me. I received notification from Sharefile that he had uploaded. When I click ...
  • 1 me too
  • 0 replies
  • Question
Photo of makhav
Unable send email in cURL
I am getting an error  {"code":"BadRequest","message":{"lang":"en-US","value":"Invalid Argument Shares.Items"},"reason":"BadRequest"}curl...
  • 1 me too
  • 4 replies
  • Question
Photo of Erik Steiner
Unable to get access token with OAuth2 Password Grant
Hey guys,we want to use the ShareFile API to create folders and share them with users of our company. We want to perform these actions vi...
  • 1 me too
  • 1 reply
  • Question
Photo of Christoph Link
HowTo preconfigure and SSO Citrix Files for Intune (iOS)
Hi, i’m looking for an option to configure the “Citrix Files for Intune” iOS App  with a predefined...
  • 1 me too
  • 0 replies
  • Question
Photo of Ryan Orlando
Request Lists Question
In regards to the Request List workflow, when someone uploads a file to their assigned task, how long is that file kept?
  • 1 me too
  • 0 replies
  • Question
Photo of Nicole Swanson
Require Name when uploading Documents
We have clients upload documents to us in one main folder. It gets confusing when they are all posted by anonymous, How do we require the...
  • 1 me too
  • 1 reply
  • Question
Photo of Dave
Retrieve Signer Entered Data via API
I am using the RightSignature v1 API and have an issue. In sending a reusable template, there are several fields that are required for ea...
  • 1 me too
  • 0 replies
  • Question
Photo of Ben Southall
Getting all the files/folders inside a folder (complete tree)
Is it possible to recursively get every folder and files inside a specific directory, without having to make multiple API calls? Thanks!
  • 1 me too
  • 0 replies
  • Question
Photo of Frank Scheide
Citrix Files for Windows installation
Is there a possibility to get the Citrix Files for Windows installation file as 64-bit MSI file?
  • 1 me too
  • 4 replies
  • Question
Photo of Nicole Swanson
Require Name when Uploading Documents
We have clients upload documents to us in one main folder. It gets confusing when they are all posted by anonymous, How do we require the...
  • 2 me toos
  • 0 replies
  • Question
Photo of hamberglar
Shared Folders Always Inherit?
Is there a way to force all folders to inherit permissions as a rule? I'm having an issue where my users like to move subfolders around, ...
  • 1 me too
  • 0 replies
  • Question
Photo of Martin Courtney
What the hell is wrong with the new requirement for updating passwords?
What the hell is wrong with the new requirement for updating passwords? I tried over 5 times and never get the email link to reset the ...
  • 1 me too
  • 1 reply
  • Question
Photo of Bill Goodman
Sharefile Admin request
We would like to change the default link access to 1-3 days from the admin side and still let users adjust when needed
  • 1 me too
  • 0 replies
  • Question
Photo of Muhammed Niyas
ShareFile API authentication
Hi,Can we implement authentication with username, client ID and client secret only (without the password) ?Since we are using the authent...
  • 1 me too
  • 1 reply
  • Question
Photo of HappyTony
Notifications - colleague uploads
Notifications - I lie them but want to avoid getting them when a colleague uploads or downloads a file. Is that possible 
  • 1 me too
  • 0 replies
  • Question
Photo of Kyle
Dual Authentication for Clients
we recently enforced dual authentication for all users, including clients.  Some clients are having no issues.  We have had a few clients...
  • 1 me too
  • 0 replies
  • Question
Photo of Trina Weingarten
Our new client can only see some of the folders we gave them permission to view and upload to. How do they see the rest of the folders?
Our new client can only see some of the folders we gave them permission to view and upload to.  All the permissions look identical to us ...
  • 1 me too
  • 1 reply
  • Question
Photo of MrCpa
I want the initial email to my client to create log in credentials to be from my company - not me
  • 1 me too
  • 0 replies
  • Question