Client is uploading a file from a request list - receive an pop error
Client is uploading a file from a request list - receive an pop error: ShareFile API Error Unknown error (401){"Code"=>"Unauthorized"."me...
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RightSignature API - Auto fill Initial in all the other pages
Hello Team, We have a legal agreement document where the customer has to enter their Initial in multiple places. Is there any way to ...
Files are being uploaded in raw format
I am able to upload files by using Sharefile API (PHP). But all those files are being uploaded in some raw format.Here is my code using t...
Started getting "invalid_client" error today using password grant
I have a very basic, intranet page we use to give employees access to documents we've uploaded. It's been working very well up until toda...
Video preview for shared folders via links not working
For all supported video types (.MP4, .OGV, .WebM), the video previewer in the browser isn't working for folders shared via a link. I can...
WebhookSubscriptions exception
Using ShareFileClient version 3.4.59 in C#. Using end point shareFileClient.WebhookSubscriptions.Get().Execute()I without warning in the...
unexpected document content after PUT request to upload_url was executed via API
Hi, I am trying to upload docx file via RS API. I am sure I followed the steps stated in here https://api.rightsignature.com/documentatio...
Not able to check-in files via web portal
I, along with others, are not able to check a file back in after we check it out in the Citrix Sharefile web portal. When I right-click ...
Super User Groups - What can Super Users do?
Using the admin account, I added my corporate ID to the Super Users Group. When I log in with the Corporate ID through SSO, I do not see...
Terrible Customer Service!!
We have clients that cannot open the encrypted emails we send them. It redirects them back to our login page. I have been trying to wor...
Not always auto-prompted for updates
In the past, I have been prompted to update my Citrix Files for Windows. I received an email last Thursday about the latest update, and ...
RightSignature 3 Callback Location
I have an iframe embedded where I am using the callback_location parameter to process the XML through the API and retrieve the fields. I ...
Upload speeds - limited in Share File vs. Google Drive
I have recently upgraded my business internet to 300 mbps up and down. However, Share File cannot take advantage of this speed. I have do...
An error occurred while attempting to create the user.
I get and error message when I attempt to add new members to a ShareFile folder: "An error occurred while attempting to create the user....
Powershell | API | connect via SSO / SAML ( company employee sign in )
HI there, all,We have the need to make a small script that will upload file to some specific shared folders on behalf of a particular acc...
Problem - Getting 'Access denied' error in UMT tool
Getting error as 'access denied' on umt.ongoing.sim. Not sure what the issue is, as all permissions are correct. Any idea to resolve this...
An error occurred while attempting to create the user.
When user (employee) try to add a new client user to the folder they get an error: "An error occurred while attempting to create the use...
Failing query using https://DOMAIN.sf-api.com/sf/v3/ to access shared resources from https://DOMAIN.sharefile.eu
Hello,the files concerned are hosted at https://SUBDOMAIN.sharefile.eu and have been made publically available.The issue we are faced wit...
Changing the local disk (Harddrive) from default Sharefile Sync location
I have been using Sharefile since 2017 and was previously able to select the local disk that stored my Sharefile offline sync. I cannot f...
Citrix Files Causes Other Programs to Crash
Just
wondering if anyone had found a solution that stops Citrix Files from crashing
other programs? We started seeing this with a varie...
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