Manage permissions for folders between users
Hi I am looking for a solution that lets folder creators or owners get request from other users to access the folder and they authorise it.
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Sharefile performance is SLOW
I've seen a lot of posts regarding the latency on the sharefile portal but have not yet seen any resolutions. Has anyone gotten this fix...
Citrix has left no way for admins to override or reset MFA methods
Now that Two-Step authentication is enforced for all employee accounts, has anyone thought about what happens if a user loses access to t...
Multiple network folder in one connector citrix files
I have share file zone controller i want to share multiple folder in one network connector which are on same file serverexample: my file ...
IP Based restirction
We are preparing to go live with ShareFile for our user base, but have some security concerns. Can we prevent users signing from multipl...
Citrix Files vs Sharefile Desktop vs Sharefile Sync
Is there guidance available to explain the differences between Citrix Files, Sharefile Desktop, and Sharefile sync? We're trying to figu...
The "Favorites" option that I am trying to add by default to my online Dashboard settings will not save.
In the Sharefile browser landing page, I select "Edit Dashboard" then toggle "Favorites" to "On" and hit "Save." Whenever I end my sessio...
Webhook subscription no longer works since this morning
Since this morning our webhook subcription is no longer being fired - is tehre a problem with citrix? It worked perfectly for the past 6 ...
On-premise Storage Zone - Service Unavailable - unable to download or upload
We host storage zones for customers and all of a sudden a customer could not download or upload any files. Opened a ticket with support, ...
Access the ShareFile API from a secure server (machine-to-machine communication)
Hi, I'm looking to access the ShareFile API from a secure server (machine-to-machine communication), where I want to request a token on b...
Where to download StorageZones Controller 3.0.1?
I need to upgrade a ShareFile Storage Zone Controller version 3.0.0 to something more current.On the download page it tells me this:
Note...
Remove client user from shared address book
Hello, Is it possible to remove existing client user from shared address book? Thanks
Disable multi factor authentification
Hello everyone By mistake i have enabled the 2FA but now i want to disable it for all the company i do not have the option anymore to fil...
Citrix VDA server hangs completely during file copying with Citrix Files agent
When we have users trying to copy files from Sharefile using Citrix files, the entire VDA server (Win 2016) and all users who are on it h...
Revocation information for the security certificate for this site is not available
We are new to ShareFile. Most users are able to log in without difficulty, but some are getting the error message "revocation informatio...
ShareFile API Login suddenly fails this morning
Good afternoon, I have been using ShareFile APIs to maintain some of our backups. Everything worked fine for about a year, and this morn...
Download report via REST API
I need to generate download reports via REST API. can anyone help pinpoint REST API calls I need. I need to : read the last send file of ...
Embed Callback Facility
I am wanting to use the Embed Document workflow mentioned here: https://api.rightsignature.com/documentation/resources/v1/reusable_templa...
Email sent through Sharefile API is adding space in the email address that is present on the body of the mail
Email sent through Sharefile API is adding space in the email address that is present on the body of the mail
API throttling or back end issue?
Getting error "raise ConnectionError(err,
request=request)
requests.exceptions.ConnectionError: ('Connection aborted.',
ConnectionRese...
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