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Conversations

Recent Conversations
Conversations 1 - 20 of 4381
Photo of Alex D
Ctrix Files showing "Network Unavailable" notification for a few seconds throughout the day
I have had Citrix Files installed since 8/27/2018 and have installed it on 5 of my other users' machines on 9/12/2018. The app works fine...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Christopher Jutting
Prevent users from sharing files in personal folder
Some of our users have been accidentally sharing files from their private folders. This is not standard practice for us, and we'd like to...
  • 1 me too
  • 0 replies
  • Question
Photo of Aleksandras Artemjevas
Citrix Files GPO autologin on frist launch
Hi,I've configured GPO the same as I did for DriveMapper:1. Enabled : true2. Account: company.sharefile.euOn the first launch Citrix File...
  • 1 me too
  • 2 replies
  • Question
Photo of Mark Lomas
File locking in Sharefile?
Hi; A customer of ours using sharefile is struggling a little.  They have an on-premise storagezone.  Their main way of accessing this i...
  • 3 me toos
  • 11 replies
  • Question
Photo of andria wickham
Search does not pull files even when filtered to do so
I use the web app on Windows 7 via Chrome. I'm trying to use the search feature to pull every instance of an excel document that is creat...
  • 1 me too
  • 0 replies
  • Problem
Photo of Pension Metrix
Turn off notification bar in Outlook
This annoying notification bar began popping up recently whenever I select a message in my inbox with ShareFile attachments.  How can I t...
  • 1 me too
  • 0 replies
  • Problem
Photo of Uri Ben-dor
GET all users via API
Hi all,I can't find a way to get all users via API. https://api.sharefile.com/rest/docs/resource.aspx?name=Users only supports getting a ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Mikkel Dall Aarhus Kommune
Preview failed for all files
We are getting the 'Preview Failed' for all files on our installation right now.
  • 1 me too
  • 0 replies
  • Problem
Photo of Marcus Rummler
Cannot preview files on ShareFile - Sept 20 2018
I'm receiving reports from one of our clients that uses ShareFile, that they are unable to preview files and receive the 'Preview Failed'...
  • 1 me too
  • 1 reply
  • Problem
Photo of Adam Rosenbaum
Unable to view file in a browser from an embedded link-excel online error
Users can download but not view excel spreadsheet in any browser. Error says Excel Online. Big issues with our users
  • 2 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of Wes Heywood
RightSignature Date field Australia
In Australia the default/standard date format is dd-mm-yyyy. RightSignature uses the format mm-dd-yyyy. I believe this may hold us back...
  • 1 me too
  • 0 replies
  • Problem
Photo of Zeno
New-SfClient giving error
I am trying to use New-SfClient using the Powershell tools (latest version). I am running v4 of Powershell as needed. I get this error: ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Renato Dattilo
Browser out of date
2 users in my organization are experiencing this issue with the outlook add-in. Sharefile is greyed out - if you click on the icon for op...
  • 4 me toos
  • 18 replies
  • Problem
Photo of Ken Federman
Uninstall "Files"
I installed "CitrixFiles for Windiws" on my laptop, and then uninstalled; can I now delete the S: drive safely (without deleting any file...
  • 1 me too
  • 1 reply
  • Question
Photo of Eric Zanetti
FileLock: The item could not be found
I've checked out a file in my file explorer but when I try to check it in, a window pops up that says "FileLock: The item could not be fo...
  • 1 me too
  • 1 reply
  • Problem
Photo of Michael Obernberger
Sync-SfItem -Synchronize -Upload overwrite newer items
Hi,I am trying to synchronize folders from our Fileserver to the cloud to make it avaiable from everywhere. I upload the files to the clo...
  • 1 me too
  • 0 replies
  • Problem
Photo of Sophia Su
Release Notes, ShareFile Web Application v18.37
*Note - originally posted on 9/18/2018 but the post was removed due to issues on Community.  We are pleased to announce the release of S...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Yelena Sharonina
Release Notes, Citrix Files for Outlook (ShareFile Outlook Plug-in) v. 6.1
ShareFile Outlook plugin is now is Citrix Files for Outlook. We would like to announce the newest release of the Citrix Files For Outlook...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Joe O
Remote Upload Form redirect issue
I created a Remote Upload Form with a redirect to a "Thank you" page.  The thank you page then has options to upload more files or go to ...
  • 1 me too
  • 1 reply
  • Question
Photo of Chris Gambino
drive mapper and high availability
If ShareFile 1 goes down and the NetScaler passes traffic to ShareFile 2, if a XenApp session is using the drive mapper.   a) will the us...
  • 1 me too
  • 0 replies
  • Question