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Conversations

Recent Conversations
Conversations 1 - 20 of 4598
Photo of Chris Anderson
Release Notes, Citrix Files for Windows, v 4.2
We are pleased to announce that the Citrix Files for Windows app is available for download. This is a public release and it marks the gen...
  • 5 me toos
  • 7 replies
  • Announcement
Photo of Asif Patel
Error when trying to connect with Zapier
I am trying to connect sharefile to Zapier. When I go to the login screen and enter my sharefile credentials, i get the following error:O...
  • 1 me too
  • 0 replies
  • Problem
Photo of Lars Kurth
SyncEngine takes up 200-250% of my CPU time, on MacBook Pro with 2.3 GHz Intel Core i7 when not syncing
For the last few months I had severe issues with my MacBook Pro 15" retina display (it would get very hot and the battery life reduced fr...
  • 7 me toos
  • 11 replies
  • Problem
Photo of Edwin Baez
Chosing folders in Selective Sync
We are new to ShareFile and in the process of migrating large amounts of data from Dropbox. A user identified that once a parent folder i...
  • 3 me toos
  • 4 replies
  • Idea
Photo of Adam Smith
Error Code: 102-B Download Link Expired
A user is getting this message when following a newly created link that is set to never expire. I can access the linked files without pro...
  • 1 me too
  • 3 replies
  • Problem
Photo of Markus Pike
BulkSet AccessControls returns a list of successful entries without any changes made to them
I am using the Java SDK and have created a SFAccessControlsBulkParams object and populated it with a list of SFAccessControlParams where ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Lisa Portale
Error Message "Due to insufficient memory, the document will be closed."
 - ShareFile on an iPad - version 7.5.0 - user is trying to open a 389KB document and is receiving the message "Due to insufficient memo...
  • 4 me toos
  • 5 replies
  • Problem
Photo of Tom
Sharefile Sync not Configured
I keep getting notified that Sharefile Sync is not configured. I have full permissions on the Sharefile web page, however am trying to us...
  • Tom, 1 day ago

  • 1 me too
  • 0 replies
  • Problem
Photo of David Tschantz
Outlook Attachment size error prevents Sharefile plugin from working
We are unable to use the Sharefile Outlook plugin to automatically send large attachments via a sharefile link.  We use Worldox for docum...
  • 1 me too
  • 3 replies
  • Problem
Photo of Sharon Arvold
copy or clone client folder permissions to a new client is not working at all
I have created 2 new Client users. During the process I selected copy permission from an existing clients.  There should have been 1569 p...
  • 1 me too
  • 0 replies
  • Question
Photo of Robert Salamone
No Refund Policy.
I paid $187.50 on 10/1/18 and was prepaid through the month of December. I contacted ShareFile on 11/15/18 to inform them I needed to can...
  • 1 me too
  • 0 replies
  • Problem
Photo of Catherine Reilly
Same document back to Signer A after Signer B for A to review and sign-off thru API?
I have customers that want to have their Performance Review Forms filled out by employee (Signer A), then form goes to their manager (Sig...
  • 1 me too
  • 0 replies
  • Question
Photo of makhav
How to get a link to download a file using a script?
I use Citrix Files and I need to automatically get links to the files there. How can you use the script to get a link to download a speci...
  • 1 me too
  • 2 replies
  • Question
Photo of Tina
>Email not working...
email is not working - it times out or just spins forever. How do we fix this? I have a customer that can't respond and I tried it pers...
  • 1 me too
  • 4 replies
  • Problem
Photo of Garrick Svetov
Very significant delay before file(s) show up in SharefileAPI AdvanceSimpleSearch
We are using Sharefile API, Advanced Simple Search (https://e-imo.sf-api.com/sf/v3/Items/AdvancedSimpleSearch) to check for new files in ...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Jaci Benatti Whitt
Custom Workflow Notification
We have custom workflow set to start an approval when a file is uploaded to a certain folder. The problem is that if 10 files are uploade...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Yelena Sharonina
Release Notes, Citrix Files for Outlook (ShareFile Outlook Plug-in) v. 6.1
ShareFile Outlook plugin is now is Citrix Files for Outlook. We would like to announce the newest release of the Citrix Files For Outlook...
  • 3 me toos
  • 6 replies
  • Announcement
Photo of sauras
webhook subscription trigger is not working for subfolder
I created a folders, then I created webhooksubscription, it works fine but, if i create sub folder under this then I uploaded file in sub...
  • 1 me too
  • 1 reply
  • Problem
Photo of robertm
syntax for setting NewPassword on a user via Powershell
I'm, I can't seem to translate between reading the API documentation for a password reset for a user and using this in powershell.  i'm t...
  • 1 me too
  • 0 replies
  • Question
Photo of Greg Mills
Automatically disable inactive accounts
Can anyone tell me where the setting to automatically disable accounts after a period of inactivity is? Thanks.
  • 5 me toos
  • 6 replies
  • Question